Shipping Policy

We ship to the United States with physical mailing addresses. We are unable to ship to PO Box(s) or APO addresses. International shipping can be arranged on prepaid, large volume orders only.

Current Shipping Expectations
Demand for emergency preparedness food and supplies has raised significantly higher these last several months. Longer processing times throughout the industry are inevitable and our manufacturers are working harder than ever to ensure each order goes out as quickly as possible!

Please allow up to (7) business days for delivery via UPS on most United States orders. Thank you for your patience!

Survival-Goods Shipping Methods
UPS Ground:
  • Our Wise Foods products will ship direct from our Centerville, Utah manufacturer.
  • Other products ship via UPS Ground from our Westminster, California supplier or our Boise, Idaho supplier.
Freight Truck:
We will use either Mayday Industries or Wise Foods contracted freight trucking companies if the order is subject to any of the following conditions:

  • Any orders that exceed six (6) boxes
  • Products that exceed size and weight limits
  • Orders that are considered high volume/bulk orders
  • Orders that require special shipping instructions (i.e. lift gate if no loading dock is available or if inside delivery has been requested)

Signature will be required upon delivery and the order may incur additional shipping costs based on special order instructions and/or packaging.

It is important that the freight company and customer arrange a date and time for delivery. Signature will be required. If the freight carrier is unable to deliver order at the fault of the receiver than there will be a $50 a day charge for any storage that is required by the freight company. Re-Delivery Fee(s) may also result on a 2nd or 3rd delivery attempt.

Some online orders that are purchased through our online checkout system may require additional or standard shipping fees once the order has been received: You will be notified via phone or e-mail of any additional charges before your order is processed for shipment.

High Volume / Bulk Orders

Additionally, bulk orders can take advantage of more favorable shipping rates by contacting us for a quote request and volume discount.
What if any of the products I order are not available or out of stock?
We will do our very best to inform our customers via e-mail or phone if any of the products in their order are delayed or on back order. Otherwise your order will ship automatically as soon as the new stock arrives in warehouse.

How are your shipping rates calculated?
At Survival-Goods, we know how expensive shipping can be that is why we took extra measures to directly link our site to UPS which allows our system to compute the shipping charges during the checkout process based on the ship to destination and the order weight.
Should any orders require additional shipping and handling fees, you will be notified via phone or e-mail of any additional charges before your order has been fully processed for shipment.