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Military Families
 

Military families have unique needs because of their status. They can be on active duty, reserves or be deployed to areas of the world that are unfamiliar. As a military family, it will be important for you to prepare yourself and your family for your unique considerations.

  • Each time you relocate, learn the types of emergencies that could occur in the area.
  • Mass warning systems may be different. Identify whether it may be a siren, whistle, outdoor speaker or telephone alert. It may be something other type of alert system.
  • If you do not have extended family close to you, establish an emergency plan with an out of town contact that you can reach.
  • If you live off base, find alternative places to shop in case you cannot get back on base because of threat levels.
  • Collect and record important personal and financial documents and include them in your family’s emergency kit.
  • Learn what established protocols are during and after an emergency, remembering that you have to report to your command.

If you are stationed out of the county the emergency number may not be 911 so learn what the procedure is for the particular country that you are in.

Emergency kit should contain passports and birth certificates. Keep cash in local currency and a card with some basic language translations and an electric current converter.

Cooperate with host nation responders and follow their instructions.

Army

Considerations for all Military Personnel and Families

·     Get A Kit:

o        Assemble emergency supplies in your home, car and workplace.

o        Be ready in case you must evacuate quickly.

·     Make A Plan:

o        Plan reactions to various emergencies.

o        Plan how your family can stay in touch.

o        Practice your plan.

·     Be Informed:

o        Know what emergencies are most likely to affect you and your family.

o        Know the local emergency warning system in your area and what actions to take if there is an emergency.

Report

Following certain catastrophic events, the Secretary of the Defense may direct all DOD-affiliated people in the affected area to check in with their command for accountability. If Internet connectivity is available, check in online using the Army Disaster Personnel Accountability and Assessment System (ADPAAS) at https://adpaas.army.mil.

ADPAAS enables Army officials to account for assigned personnel and their Family members and, if needed, provide assistance. ADPAAS links are also available at the Military One Source and Army One Source Web sites.

If you do not have Internet access or you do not receive other official reporting instructions, you may report your accountability status using any of the following methods:

1. Through your chain of command

2. By contacting any of the following approved call-centers:

·     Army Info Hotline: 1-800-833-6622

·     Army One Source

o        Within CONUS: 1-800- 464-8107

o        Outside CONUS (Collect): 484-530-5980 (Toll-Free): 1-800-3429-6477

o        Hearing-impaired callers: 1-800-364-9188

o        Spanish-speaking callers: 1-888-732-9020
1-877-888-0727
1-877-255-7524

o        Web site address: http://www4.army.mil

·     Military OneSource

o        Within CONUS (24/7): 1-800-342-9647

o        TTY/TTD: 1-800-346-9188

o        Spanish-speaking callers: 1-877-888-0727
1-888-732-9020
1-877-255-7524

o        Web site address: http://www.militaryonesource.

 

Navy

Considerations for all Military Personnel and Families

·     Be Informed:

o        Know what emergencies are most likely to affect you and your family.

o        Learn your local emergency warning system.

o        Educate yourself and your family on the different ways to prepare for a disaster.

·     Have A Plan:

o        Prepare multiple emergency plans for the various disaster types (e.g., what to do, where to go, whom to call).

o        Communicate your emergency plan with everyone in your family.

o        Practice your emergency plan and update it every six months.

·     Make A Kit:

o        Assemble an emergency kit with essential supplies for survival plus medicine and items for special needs and pets.

o        Store valuable documents in a portable and waterproof container.

Muster

During or following a disaster, the Navy must be informed of your status and needs. The Navy requires you to muster or report your whereabouts with your command to ensure all members of the Navy Family* are accounted for.

To muster, follow your command’s established procedures to report your status. If command or alternate command cannot be reached:

·     Log into the Navy Family Accountability and Assessment System (NFAAS). Family members will need their sponsor’s date of birth and social security number to log in.

·     If a computer is not accessible, call the Navy Personnel Command Emergency Coordination Center (NPCECC) at 1-877-414-5358 or 1-866-297-1971 (TDD)

* All active duty Navy personnel, Navy reservists and their families (as listed in the DEERS database) and Navy Civilian employees, both Civil Service and nonappropriated funds employees (NAF/NEX) and their families, have a responsibility to properly account for their status following an incident.

Recover

If you or your family has been affected by a declared emergency and you need assistance, log in to NFAAS and assess your needs. Follow these steps to ensure you receive proper recovery assistance from the Navy:

·     Account, Update and Verify: After mustering, verify that your contact information in NFAAS is correct and current.

·     Fill out a Needs Assessment Survey*: Indicate what type of assistance you are seeking (e.g., housing, finance, legal).

·     Manage Recovery Process: A case manager will contact you based on the information provided in the survey. Together, you’ll determine the appropriate response or assistance needs for your recovery efforts.

 
Air Force

Each installation has a Readiness and Emergency Management Flight that provides emergency management education materials and briefings to the military and family members.

They coordinate and integrate all activities to build, sustain, and improve the installation's ability to mitigate against, prepare for, respond to, and recover from threatened or actual natural disasters, acts of terrorism, or other man-made disasters.

Every military unit on the installation has an emergency management representative assigned to ensure the military members and their family members are informed of these actions.

The installation plan for emergency management is the Comprehensive Emergency Management Plan (CEMP) 10-2. Military members should ensure their family members are aware of the who, what, when, where and how actions prescribed in the CEMP 10-2 and supporting checklists.

Report

Following certain catastrophic events, the secretary of the defense may direct all people affiliated with the Department of Defense in the affected area to check in with their command for accountability. If Internet connectivity is available, check in online using the Air Force Personnel Accountability and Assessment System at AFPAAS enables Air Force officials to account for assigned personnel and their family members and, if needed, provide assistance. AFPAAS links are also available on Military One Source.

Follow your command’s established procedures to report your status. If a command or alternate command cannot be reached, perform the actions below:

·     Log onto AFPAAS at . Family members will need their sponsor’s date of birth and Social Security number to log in.  

·     If a computer is not accessible, call the Air Force Personnel Readiness Cell at 1-800-435-9941, DSN 665-2020 or commercial at 1-210-565-2020.

* The following personnel have a responsibility to properly account for their status after an incident:  all active duty Air Force personnel, Air Force Reservists and their family members (as listed in the Defense Enrollment Eligibility Reporting System, or DEERS, database) and Air Force civilian employees, both civil service and non-appropriated funds employees and their family members.

Recover

If you or your family has been affected by a declared emergency and you need assistance, log in to AFPAAS and assess your needs. Follow the steps below to ensure you receive proper recovery assistance from the Air Force:

·     Account, Update and Verify: After reporting, verify that your contact information in AFPAAS is correct and current.

·     Fill out a Needs Assessment Survey: Indicate what type of assistance you are seeking (e.g., housing, finance, legal). Information provided in the survey will be used only by Air Force professionals and subject-matter experts to aid with recovery efforts. Details contained in the survey are confidential and will NOT be shared with anyone without permission.

·     Manage Recovery Process: A case manager may contact you based on the information provided in the survey. Together, you’ll determine the appropriate response or assistance needs for your recovery efforts.

Resources

Military OneSource
  • Within CONUS (24/7): 1-800-342-9647
  •  TTY/TTD: 1-800-346-9188
  • Spanish-speaking callers:
          1-877-888-0727
          1-888-732-9020
          1-877-255-7524
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